A condolence letter to an employee on the death of her grandfather

by Jennifer King
(San Antonio, TX)

One of my employees lost her grandfather last year. Although I had worked with her for quite awhile, I'd never met him, but it was clear she was close to him and distraught over the loss. This is the letter I wrote her after learning of his passing:

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Dear Rayven,

I was so sorry to hear of your grandfather's passing. I know how close you were to him, and I'm sorry I never had the opportunity to meet him.

Even though I didn't know your grandfather personally, I know he loved you very much, and I can imagine how much pleasure it brought him when you moved home to be with him in the last few years of his life. The two of you made many special memories together, and you brightened his life in ways you will never know.

Your coworkers and I want to support you and your family in your time of need. We have already arranged for flowers to be sent to the memorial service, and employees from other locations are covering the store for the day so your friends can attend the service as well.

Please don't hesitate to reach out if there is anything I can do to help you or your family. You are in my thoughts, and I'm here to support you with whatever you might need. Feel free to share my condolences with your grandmother and the rest of the family as well.

In deepest sympathy,
Jennifer King