Acknowledgement and Acceptance of Order

Acknowledgement and Acceptance of Order. Confirm your product orders with this form letter.  Is there something wrong with the product? 

Write it down.  

See an imperfection? Write it down.  

Is it damaged beyond desirability? Refuse to accept it and return it to the supplier.

There's no need to return an order that you are unhappy with or that just isn't up to snuff.  

This is why customer service exists!

And there shouldn't be any intimidation involved in the process.

Here's the letter that can eliminate that intimidation.


Date: ________

To: ________ [Customer]

We are in receipt of your order as contained in the attached purchase order form. We confirm acceptance on said order subject only to the following exceptions: [Describe]



On exceptions noted, we shall assume you agree to same unless objection is received within ten days of receipt of this notice. Thank you for your patronage.

Very truly,


Related Pages
Notice of Dispatch Form
Acceptance of Order with Delivery in Lots
Letter Order of Merchandise

Other Pages You Might Like
Offer to Special Order Merchandise Not in Stock
Apology After Cancellation of Order
Notice of Delay on Back Order Form

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