An Apology after Cancellation of Order letter should be an automatic response to your customers requesting a cancellation.
Serving as a simple notification that the order has been cancelled as requested doesn't require a lot of hoopla to accompany it.
This sample won't need much tweaking to be of good use to you.
Nothing is as upsetting as putting in a request and getting no response.
Of course that doesn't have to happen to you, because now you've found this sample cancellation of order letter to use as a template.
Keep this letter on hand and at the ready so your customer service reputation will be a prompt as ever.
This is to acknowledge receipt of your letter of [date] in which you set forth your reasons for cancelling your purchase order #
I am very sorry about the misunderstanding that led to this cancellation and have taken the matter up with management in order to ensure that a problem of this nature does not occur again.
As one of our valued customers, your satisfaction is one of our primary concerns. Please accept our apology.