Apology and Request for
Extension of Time to Deliver Goods -
No matter what your business niche is this letter is mandatory for every
business owner who ships goods.
The media of fulfillment, U.S. Mail, Express Couriers, or even web download, is not as important as the condition the merchandise arrives in.
Realistically, stuff happens! Goods and products are susceptible to damage.
Timely delivery is also a factor to consider when shipping merchandise.
At one time or another you've needed more time to no deliver an order, but didn't have the right words to request an extension for more time.
Well, the letter below solves that problem...next!!!
This is to acknowledge that we are in receipt of your notice whereby you informed us that the goods shipped to you on [date] did not conform to our agreement dated [date].
We regret this unintentional mistake on our part, the reasons for which were [explanation]
While we recognize that the time for performing under this agreement has expired, we are requesting that you extend the time to [date] in order that we may cure the defect by replacing the shipment with goods that conform to our agreement.
Please accept our apology for this inconvenience. We will be looking forward to your response.Related Pages