Letter to Customer Not Home for Service Appointment

This Letter to Customer Not Home for Service Appointment sample letter extends a personal touch in customer service. Time is an important  

factor when providing satisfactory customer service.

When a scheduled appointment has gone awry, leave a note like this sample. 

Customers that have missed their appointments due to unforeseen circumstances will want to know that a representative actually bothered to show up and, of course, will want to attempt to reschedule. 

This sample note provides just that! 

Give it a try and add it to your pull-log of short, useful forms.

**************


Dear __________,

On [date] our serviceman came to your home to install your new    [product] and found that there was no one there. This was the date that we had arranged for installation, but I know that things like this can happen.

I would appreciate it if you will call me at [telephone], so that we can arrange a convenient time to have this work done for you.

 

Related Pages
Parts Arrival Notice and Request to Schedule Service
Apology for Poor Service Rating on Customer Questionnaire
Thank You for Customer Referral

Other Pages You Might Like
Customer Service Request Form
Apologu to Customer for Accounting Error
Welcome to New Customer

Exit Letter to Customer Not Home for Service Appointment - See More Sample Business Letters