New Account Welcome and Terms Letter

New Account Welcome and Terms Letter. Show your new customer that you appreciate them and their business by sending this letter.

This will get your relationship off to a good start and create a lasting positive first impression of your company.

Reiterating the terms and conditions of the new account is also a good idea so that there are no grey areas.

Putting everything in writing right from the start will also protect you, should a disagreement on terms arise later on down the road.

While you’re at it, use this opportunity to personally introduce yourself and provide your contact information in the New Account Welcome & Terms Letter.

This way your new customer can reach you directly with any questions or concerns! 

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Dear ____________,

Thank you for opening an account with our company. As one of the leaders in this industry, we can assure you that our products and our services will not disappoint you.

I would like to take this opportunity to briefly set forth our terms and conditions for maintaining an open account with our firm. Invoices are payable within 30 days of receipt, with a 2% discount available if your payment is remitted within ten (10) days of receipt.

We consider this incentive an excellent opportunity for our customers to increase their profit margin, and therefore encourage the use of this discount privilege whenever possible.

We do, however, require that our invoices be paid within the specified time, for our customers to take advantage of this 2% discount.

At various times throughout the year we may offer our customers additional discounts on our products. In determining your cost in this case, you must apply your special discount first, and then calculate your 2% discount for early payment.

As the credit manager, I will be happy to answer any questions you may have regarding your new account. I can be reached at the above number. Welcome to our family of customers.


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