Notice of Back Ordered Item Letter

Notice of Back Ordered Item Letter. You have a problem....your stock has been depleted of an item, but you still have outstanding orders! 

What should you do?

Most importantly, don’t leave these valuable customers hanging until your inventory is restocked – instead inform them of the situation by using this letter.

Make sure to apologize for the inconvenience and let them know when you expect you will be able to fulfill their order.

Keeping your customers in the loop will really pay off in the long run. Y

ou want to hang onto your loyal customers and I can assure such follow-up communication will really help you do just that! 


Dear __________,

We received your order for [item and number] and wish to thank you.

This item is presently back-ordered and we are unable to send it to you immediately.

If, due to this unfortunate delay, you would like to cancel your order, please send us a note to that effect.

Otherwise, you can expect delivery in approximately [time].

Please accept our apology for this delay.

Related Pages
Notice of Delay on Back Order Form
Notice to Cancel Shipment of Back Ordered Goods
Acknowledgement of Cancellation of Backorder

Other Pages You Might Like
Notice to Cancel Entire Order
Notice of Withheld Delivery
Notice of Dispatch Form

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