Notice of Delay on Backorder Form. When you’re unable to fulfill your customer’s order due to a back order, you should follow-up with your
customer regarding the status.
If they have ordered multiple items, you can go ahead and send what you have, but include a note to explain why an item is missing.
Simply include the item and item number in the letter along with any details about when you expect you should be able to ship it out.
Don’t bother composing your own letter - just use this Notice of delay on Back Order Form!
It’s short, sweet and to the point!
Thank you for your order. We have sent you all of the items you
requested except for [item and number], which is backordered.
We apologize for the delay and are expecting to have this item for you