Notice of Receipt on Incomplete Shipment. Your purchase order arrives, but when you open it you realize you’re missing parts…what a bummer!
When this happens you need to contact your supplier asap!
If you procrastinate the situation could end up getting worse before it gets resolved.
It may even be good idea to pick up the phone and give your supplier a brief explanation of what happened and explain that a letter is on the way.
Let them know what you expect them to do at this point – do you want the missing pieces rushed?
If it’s impossible to get everything in time, do you need to cancel your entire order?
Make sure to include your contact information and drop it in the mail!
The shipment we received on the above referenced purchase order was incomplete.
The following parts were missing:
We would appreciate it if you would rush the missing parts to us immediately.
If you are unable to do so, please call me at [telephone] upon receipt of this letter.
Thank you for your prompt attention to this matter.