Recommendation Against Repaired Product

Just because a product comes with a warranty doesn't mean you won't need a sample Recommendation Regarding Repaired Product letter.

Although technology is grand, the truth is what works to day may not always work tomorrow.

Things malfunction, get corrupted, freeze, breakdown or any combination of the four.

When customers request a product be repaired, it is a considerate customer service to provide them with suggestions on how to keep the newly repaired item running and functioning as it should.

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Dear __________,

 

The repairs to your   [product]   have been completed and you should be receiving your   [product]   within the next few days.

We would like to recommend that you   [recommendation] to ensure the long life of this product.  By following this simple procedure, you will eliminate the chance of this problem happening again.

We would like to take this opportunity to thank you for choosing our product.  We will look forward to being able to be of service to you in the future and hope that you will keep our company in mind when you are selecting a new [product].

Thank you again for your patronage.


Related Pages
Recommendation Against Repair
Request for Warranty Repair
Request for Instructions on Parts Only Warranty Repair

Other Pages You Might Like
Request for Repair of Enclosed Merchandise
Acknowledgement of Warranty and Instruction for Product Return
Apology and Proposal on Overshipped Merchandise

Exit Recommendation Against Repaired Product - See More Sample Business Letters