A Reply Apology and Notice of Shipment in Replacement sample letter.
The cost for repairing your television is as follows:
1 xyz indicator $39.00
1 abc adjustment control 9.95
1 new antenna 10.00
Total Parts Cost $58.95 Plus Tax
In addition to the above, the cost of our Labor is $60.00.
With your authorization we will proceed to make the necessary repairs and have your set returned to you one week after you have given us your approval.
Please give us your instructions.