Reply to Inquiry and Inability to Offer Substitute



A Reply to Inquiry and Inability to Offer Substitute sample letter.








Dear

 

Your letter inquiring about   [subject of inquiry]   was

brought to my attention.

 

While we manufacture a vast assortment of [products], none of our models fit the description which you provided.  We have never manufactured [subject of inquiry].

 

You may wish to direct an inquiry to the following distributor, whose firm has been in existence for many years and who may have the answer you are seeking:

 

                ____[name of firm]____

                ____[address]_________

                ____[city,state,zip]__

 

I am sorry that I am unable to be of more assistance to you.  Best of luck!

 

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