Request for Refund on Undelivered Merchandise



A Request for Refund on Undelivered Merchandise sample letter.







Dear

 

In my letter of [date], I explained that the merchandise I ordered from you hadn't arrived.  I am attaching a copy of that correspondence for your convenience.

 

Having received neither the merchandise nor a response to my previous letter, I am requesting that you refund the [amount] remitted with my order.  Attached is a copy of my cancelled check.

 

I shall be looking forward to receiving my refund promptly.  Thank you for your immediate attention to this matter.

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